COMMon iLok2/ILOK3 FREQUENTLY Asked Questions
How do you bind BaseHead to my iLok2 or iLok3?
We make you a custom plugin for the CodeMeter runtime with your iLok's serial number in it after you send us a LicenseRequest.xml . Then we'll send you back a plugin installer to apply to your system. When BaseHead or Injector launches it will look for this serial number and if it exists, it launches! It's the same principle as binding to a USB Flash drive or External USB HDD/SSD.
Can I bind to my older iLok version 1?
Sorry, only version 2 and 3 are supported?
I switched to a new system and BH is not seeing my iLok2/3 now. What to Do?
we bind to your iLok2/3 via USB Device Locking and NOT the iLok Manager, so for every system you work on follow these steps cuz we do not write to this device and only bind to the serial number of it.
1. Install BaseHead or Injector.
2. Install the License Apply plugin package.
Why don't I see my license I purchased deposited in the iLok Manager?
Mentioned in many places on the website, we BIND to iLok's using USB Device Locking just like we do with all other USB Device and this as a bonus happens to work with iLok2's and iLok3's and we do this without using anything by PACE so it will not show up in the iLok Manger ever and will not mess with other iLok software cuz we just reead the serial number of this device like any other USB device you might choose to bind to.
Why can't I use the iLOK Manager like other software?
Do you want to pay an extra $100 for BH?? then sure we can use the iLok manager! ;-)
We wanted to support iLok but they want crazy money to sign up and crazy money for a yearly charge and us little guys, selling a niche product, would have to raise prices extremely high to survive.
We like to keep prices as low as possible....8)
That is part of the reason my competition is $899 and $999.
Plus, we needed a dongle that worked over a network, which iLok doesn't. Their Encryption doesn't work with modern coding languages (only C++)...the list goes on.
Also... We can't offer other options like USB Flash Drive and Network Floating for large facilities easily and we want to offer flexibility.
Not to mention many people flat out refuse to use iLoks and we would be missing out on their business....hehe
So on every new system install:
1. Install BH
2. Install the plugin
3. Save $100 dollars.....Any Question? haha
Will this mess up any other programs using the same iLok2/3?
Nope, we only query the OS for the serial number of the iLok. It will NOT interfere with it's normal operation.
How can I move my iLok2/3 binded license to another iLok2/3?
Yep, Send us a new LicenseRequest.xml and we can move it to an other iLok2/3 or USB Flash Drive or a Codemeter CmStick free of charge 3 times per license bought.
How can I move my CmStick license to an iLok2/3 binded License?
We prefer never to do this cuz it's a huge pain. It is possible, but unless your CmStick is failing or you just need one USB port back we recommend you stick with the CmStick.
If you still want to move then send us a new LicenseRequest.xml and purchase a CodeMeter Transfer Fee in the STORE from CmStick to iLok.
We have to charge a transfer fee for this cuz CodeMeter charges us extra for writing these type of licenses and it's a good 6 emails back and forth to complete the process.